Jack's Soap Box
This article was reprinted in BOTH Replay Magazine
and Play Meter Magazine, May 2001 Issues:
I get many people asking my opinion on many things......some even
relating to this industry.
With that in mind I will write this page and
update it with news, comment and opinion on what I hear about the coin op
amusement industry, the home game room collector market and other Odds &
Ends.
Our business...er....hobby and passion is alive and well. It seems that
we are in the beginning of an upturn in demand for pinball machines for the home
market.
I've always had a few at my house but as we get a bit older and
have more disposable income we want the games that we played and enjoyed years
earlier. We can't find them in gamerooms so now we want and need to buy them for
our homes.
The decline of pinball
machines in arcades and other commercial locations has lead to the increased
demand for them in home gamerooms.
Think about this. The typical amusement game operator has less
pinball machines out on commercial locations.
If you talk to an
"operator" they may tell you that pinball machines are too much trouble and that
they break down too much. New ones cost too much and don't earn enough
money.
In that statement, what they are really saying is that "we forgot
how to operate pinball machines and make a profit."
Having a service
company and being an operator for these past 26 years I know that many operators
don't know or care about how to maintain their pinball machines. They only care
about what's in the cashbox.
Gottlieb, that great pinball manufacturer,
had a great idea when they pasted a big sticker on the cashbox lid that said
something like "Mr. Operator, clean and well maintained games earn more
money....."
No kidding. Did Mr. Operator listen? I don't think so. Let's
take the following scenario:
Mr. Operator buys a new pinball machine and
puts it on location. Does he price it to earn money or set it up with extra ball
or replay scores that will reward players? Is it leveled properly and was it
checked with input tests and played before allowing a player to put a coin into
it?
Week 1, 2, maybe 3 or 4.....The game earns what an operator may say
is OK....That's a rave review.....Mr. Operator, more likely another employee of
the company, empties the cashbox every week or so and may ask a nearby "player"
if anything is wrong with the game.....It may or may not get attended
to.
After some play and some time, usually there is something "wrong"
with a pinball machine. Let's face it. There's a steel ball that travels at high
speed relative to the scale of the playfield, crashing into plastic and rubber.
Something's going to give and it's not going to be the ball.
The person
who cares the most is usually the pinball player on location. They put their
money in, play the game and they usually know everything about that
game.
In the old days they could play that same game at a few different
locations and were challenged by how different the "same" game could be in
different locations.
Anyway, so the story goes the pinball machine starts
to develop minor problems, maybe a feature light or two is out and maybe a wire
comes off a lane switch or....whatever.....The game is slowly losing the
elements that were thoughtfully designed into it making it fun and challenging
to play.......
Week after week goes by. Maybe one week the person who
empties the money out of the cashbox will take a few extra minutes to
wax...heck....wipe down the dirty playfield so a player can see what it looks
like again....Maybe not.......
So with less and less care given to the
pinball machine, it makes less and less money. Face it, there's no fun for the
player to play the game, half of it does not even work right!
So the
game gets less and less play, thereby Mr. Operator devotes less and less
attention to the maintenance of the game. The diminishing return is a spiral
down......
Mr. Operator almost never visits the location. Mr. Operator
may only see the collection report on that "new" pinball machine decline week
after week and declares "I hate to operate pinball machines".
He has a
bad taste in his mouth for pinball machines and vows that they require too much
maintenance and don't make enough money.
continued...........
As revenue declines on video games in commercial locations, the revenue
continues to increase for makers of home video game systems. It's up over 8
Billion dollars a year now. That's more than the movie industry!!
So
again we see an increased demand by consumers to play, but play at home, when
and what they want to play.
Pinball is the natural....Playing it on a
video system is OK. Try Microsoft Pinball Arcade which uses Gottlieb games. For
the true pinball fan the only way is live with the silver ball(s) rolling around
the playfield.
It's getting harder and harder to get good quality pinball
machines to sell to the home market.
For example you would figure there's
over 22,000 Addams Family pinball machines out there, but just a handful
available at any one time for sale. Is someone hoarding them....Not at
all.
As one tier of "classics" dries up the next level of games gets
scooped up by collectors or casual players who want the fun and excitement of
pinball at home.
Collections on video games as we have known them continue to
decline.
Are we about to see Pinball machines capture more market
share in commercial locations?
It's possible. I don't think
we'll see Pinball return to it's glory days soon but you'll see more of Gary
Stern's games out there earning more and more money as every month goes
by.....Why?
The download / Internet connected games are increasing in
commercial locations. Big deal. You can still play better video games at home on
Playstation 2.
What about the interactive online tournament video games;
Not allowed everywhere. Besides, if I want an interactive game I'll play one on
one basketball in my backyard.
You'll see more and more free
access
Internet Kiosks too that offer interactive tournament games and
lotteries. The traditional "game operator" will not be able to compete, because
the better ones are FREE and that's a word that operators don't use......Beside
they won't be invited to that party...That will be big Corporate money and
strategic partnerships.
So that brings us back to Pinball.....Pinball
has it all ! The themes, sound, action, speed, mechanical tricks, skill and you
really never master any game. If you play on a great game it really challenges
you to do better....Harry Williams said it.....The Ball Is Wild
!!
Best of all...you're customers probably don't have one at
home.
Look for Stern Pinball to release at least three really
great new pinball machine titles this year. If you're an "operator", do just
that....Operate them. Buy them and put them out in your locations. If you keep
them clean and pay attention to them, they'll earn nicely for you...long
term.
Maybe not big bucks, but then again a new pinball machine does not
cost $15,000.00 either like a deluxe video game. That game will be on a home
system two weeks after you put a hasp your cashbox door.
Mix a new
pinball machine into your Pool / Touchscreen / Golf / Jukebox / location. It
will average you up and keep your players and location owner happy too. Take
your older tired pinball machines and trade them in.
We've talked to some
operators who flat out told us that they don't offer pinball machines to their
locations anymore. Well, that opens up a hole in the location that wants a
pinball machine.
Look, adults love the game. When kids see pinball
they're playing it too.
Has the price of
$3595.00 gotten too high to make it profitable for an operator to buy and
operate pinball?? I don't think
so.
Let's look at what an operator can do if he is either asked to buy a new
pinball machine by a location owner or if he is thinking about buying a new
pinball machine to replace an older one......
A new Stern High Roller
Casino will cost you about $3595.00. You long for the days when a new pinball
machine was under $3000.00...$2000.00?? OK....
Tell your location that
as a condition of you buying this new pinball machine, the first $25 from the
weekly cashbox collection is yours, then you make your split. They'll go for
it.
Hey, we did it when CD jukeboxes first came out. We know there's guys
out there today still taking minimums and "first money" out of jukeboxes that
are 6, 7, 8 years old.....
If you're getting the usual 50/50 split, that
$25 off the top is only $12.50 for you but that's an extra $650.00 in the first
year the game is in the location. If you rotate new for new in and out of the
location, the same rule follows the new game in and out to your other locations
too.
Chances are that you have a pinball machine to trade in from that
location. I see games like Addams Family pins that are filthy, that don't work
and cannot be making make more than $20 a week. It's there to take up space
along with the old jukebox and pool table (both of which need to be upgraded
too).
These are in locations that guys have had since the roads were
dirt. They feel they'll be in there forever or they have had contracts with for
years....That's no reason to ignore the opportunity to make more money for your
business or your partner's (location owner's) business. In fact it may breach
the contract.
So the Addams Family game owes you nothing huh...The $20 it
makes a week is "found money" huh... That's $1040.00 for the whole year in your
pocket.. Without deducting the service calls, parts if you ever replace any and
a spit shine now and then to see some of what the playfield once looked
like.....Sell the game now and you can pocket at least $1400.00 as is.
So you have $1400.00 right now that was making you $1040.00 (gross) in a
year, plus the $650.00 (off the top money for the year) to go toward your
$3595.00 purchase of a new pinball machine.
So that $3595.00 pinball
machine now becomes $1545.00 and it will make you not $20 a week but $45 or more
a week. Who knows you may even see new life in the location and recover that
pool table and put some new CD's in the jukebox too.
I paid more than
$1545 for a new pinball machine in 1980.
It's 21 years later, what are you
waiting for? The next coming of Space Invaders, Defender and
Asteroids??
Ding fries are done......
Don't buy anything and soon there won't be any factories doing any
research for the Coin-op market. Note (On
3/2/01 Midway basically announced that they will no longer produce Coin-Op games
except for their Touchmaster games)
Mounting losses and the slowing Japanese economy have rumors flying that a
couple of other large Japanese Based video game manufacturers may exit the
Coin-Op market too...let's hope not. See Midway post below from
6/22/01
When your stuff falls into
toothpicks and you can no longer get parts...then you may decide to finally buy
a new game.....what factories will be there waiting to sell you one?
The
bunker mentality does not work here. You need to invest some money to make
money.
Come to think of it, if you have been running your equipment into
the ground and not upgrading your locations these past years with newer
equipment, you'll probably be out of the business this year
anyway........
The Internet has
opened the eyes of location owners to the products available...It may also open
eyes to a new crop of business people who will enter the coin-op
industry.
We may soon see more manufacturers "go direct" and bypass a
distribution system that does not promote or market their
products.
Don't get left behind,
pay attention to your business and it will pay you back !!
Good Luck in
'01...But that Luck is of your own making..... Thanks for reading my
rant......Jack.
My comments were published in both Play Meter and
Replay May 2001 Issues. Thanks to both Magazines!!
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